We are experiencing multiple disconnects from both wifi and cable networked PCs and devices. It seemed to start after being upgraded to shaw 300 for free. My Hitron is set in "Bridge" mode and after much testing, I know my equipment works the way it should, this is a problem at Shaw's end, if they are in the process of doing upgrades citywide so the 300 and 600 mbps can be reliable then maybe they should just say so, this way we'd know things will get better? I'm missing the reliability of my Shaw 150, the extra speed is nice but not at the cost of reliability when I'm loosing internet sometimes 4 times a day. I've been in tech support chat and voice calls just to do the same thing with each person (cycling the Hitron) but nothing they've done at their end has helped. The longest period of time I went without a problem is roughly 29 hours and the worst was less than one hour. I have to unplug it for a few minutes and plug it back in and then it's good to go until it does it again at random time intervals. Very odd, it's like Shaw just stops sending data to my Hitron modem / router.
I exchanged the old Hitron I was using for another on Saturday (at the request of Tech support), I still get disconnections.
I've been having many disconnects since the free 150 to 300 upgrade from Shaw.
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